Help
Help
Questions people actually ask, answered plainly. If yours is not here, the contact page has every way to reach us.
- For shop owners
- 7 questions
- For customers
- 5 questions
Contents
For shop owners
- What does it cost to list my business?
- Do you take a commission on the work I win?
- How do I get the verified badge, and what does it cost?
- My shop is already listed and I did not add it. Why?
- How do I remove my listing?
- Will you send me leads, or does the customer call me?
- Can I list in Gujarati or Hindi?
For shop owners
What does it cost to list my business?
Nothing today. Listing is intended to be a subscription, the price has not been set, and no business has been charged anything. When a price is set it will appear on the pricing page before it appears on any invoice, and you will be told before you are charged.
Do you take a commission on the work I win?
No. Not on the first job and not on the hundredth. We are not in the transaction between you and your customer, we never see what you charged, and we take no share of it.
How do I get the verified badge, and what does it cost?
Claim your listing in the portal and send identity and business documents. A person here reads them against your listing. It is free, it cannot be bought, and if we refuse we tell you why.
My shop is already listed and I did not add it. Why?
Some listings were created by us from publicly available information. They are marked as unclaimed, and the listing says so to every customer who looks. You can claim it and edit it, or ask us to remove it.
How do I remove my listing?
Claim it and remove it from the portal, or write to us through the contact page and we will take it down. There is no minimum term and nothing to pay.
Will you send me leads, or does the customer call me?
The customer calls you. They ask to see your number and it rings your phone. There is no booking system in between and no message queue we control. We record that the request happened and show it to you, so you can see what you are paying for.
Can I list in Gujarati or Hindi?
Yes. The directory is searched in English, Gujarati and Hindi, and your listing appears in all three. Trade names are translated by us; what you write about your own shop appears as you wrote it.
For customers
Do I need an account to search?
No. Searching and browsing are free and need no account. You only make one at the point you ask to see a business’s phone number, so that the business knows who is calling.
What does the verified badge actually mean?
That somebody here read identity and business documents and found that they match the listing. It establishes who the business is. It is not a judgement about the quality of their work, the fairness of their price, or whether they are licensed for a particular job.
Why are some listings not verified?
Because verification is optional and most of the directory is shops we found and added rather than shops that signed up. Every listing says which it is, on every screen, including the unchecked ones.
What happens to my phone number?
It is used to sign you in, and your name, if you gave one, is shown to the business you asked to contact so they know who called. It is not sold, and it is not shared with anybody else for their marketing. The privacy policy sets out exactly what we hold.
Do you charge me to see a number?
No. Nothing on the customer side costs anything, and there is no plan for that to change.