કાનૂની
રિફંડ અને રદ કરવાની નીતિ
Vocal4Locals સબસ્ક્રિપ્શન ક્યારે રદ થઈ શકે, અધૂરા વપરાયેલા સમયગાળાનું શું થાય, અને કયા સંજોગોમાં રિફંડ તો પણ મળે છે.
- છેલ્લે સુધાર્યું
- 27 ઑગસ્ટ, 2026
- વિભાગ
- 7
- લંબાઈ
- આશરે 650 શબ્દો
અનુક્રમણિકા
આ દસ્તાવેજ વિશે
- શું બદલાયું
- આ તારીખે પહેલી વાર પ્રકાશિત. ત્યારથી એમાં કંઈ બદલાયું નથી.
હજી વકીલે તપાસ્યું નથી
આ દસ્તાવેજ અમે જાતે લખ્યો છે અને કોઈ વકીલે એ તપાસ્યો નથી. Vocal4Locals આજે ખરેખર શું કરે છે એ એ વર્ણવે છે, અને એ એટલા માટે પ્રકાશિત છે કે સાઇન અપ કરતાં પહેલાં વાચક શરતો જોઈ શકે, કાનૂની સલાહના વિકલ્પ તરીકે નહીં. પ્રોડક્ટ પહેલી ચુકવણી લે એ પહેલાં એ તપાસાશે.
આ દસ્તાવેજ માત્ર અંગ્રેજીમાં પ્રકાશિત છે. અનુવાદનું આયોજન છે; અંગ્રેજી જેટલી જ કાળજીથી એ તપાસાય નહીં ત્યાં સુધી કાયદાકીય દસ્તાવેજનો આશરે અનુવાદ ન હોવા કરતાં ખરાબ છે.
No payment has been taken from anybody yet. The subscription price is not set, listing a business currently costs nothing, and there is nothing to cancel. This policy sets out what will happen once subscriptions begin, published in advance so that nobody signs up without being able to read it.
A subscription to be LISTED on Vocal4Locals. It is a recurring fee for your business appearing in the directory. It is not a fee per lead, per call or per job, and no commission is taken on work you win.
You can cancel at any time, from the business portal or by writing to us. There is no minimum term and no exit fee. Cancelling stops the next renewal; your listing stays live until the end of the period you have already paid for, unless you ask us to take it down sooner.
- You can cancel at any time from the business portal, or by writing to us through the contact page.
- There is no minimum term and no exit fee.
- Cancellation stops the next renewal. Your listing stays live until the end of the period you have already paid for, and then comes down.
- You can ask for your listing to be removed immediately instead; that does not by itself create a refund for the remainder of the period.
ટૂંકમાં
A part-used period is not normally refunded, because what you bought is a period of being listed. The table below sets out the situations that are refunded anyway: a payment taken twice, taken after you cancelled, or taken in error, and a period your listing was not live through our fault.
Because a subscription is a period of being listed rather than a delivered good, a part-used period is not normally refundable. There are cases where a refund is right, and these are them.
| Situation | What you get back |
|---|---|
| A duplicate payment, or a payment taken twice for the same period | Refunded in full. |
| A payment taken after you cancelled | Refunded in full. |
| A payment taken for a period in which your listing was not live because of a fault on our side | Refunded for the affected period. |
| A payment taken in error by us for any other reason | Refunded in full. |
Outside those cases, if you believe a refund is fair, write to us and say why. We would rather decide a genuine case on its facts than hide behind this paragraph.
Ask through the contact page, with the registered mobile number and the date of the payment. An approved refund is returned by the same method it was paid. If we refuse a refund we will say why, in writing.
| Step | How long |
|---|---|
| We acknowledge your request | Within 48 hours |
| We decide | Within 7 working days |
| An approved refund reaches your account | Typically 5 to 10 working days, depending on your bank and the payment processor |
If the subscription price changes, you will be told before the change takes effect and before you are charged the new amount. You will not be charged a higher amount for a period that has already begun, and if you do not want to continue at the new price you can cancel with no fee.
If a renewal payment fails we will tell you and try again over a short period. If it still fails, the subscription lapses and the listing comes down. Nothing is sent to a collections agency and no penalty is charged.
Payment complaints go to our Grievance Officer through the contact page, whose details will be published before the first payment is taken. If you are not satisfied with the outcome you retain every right you have under Indian consumer law.